New Delhi: The Director General of Civil Aviation has issued another show cause notice for the Accountable manager at Air India in relation to two incidents of passenger misbehaviour reported on the airline’s flight AI-142 from Paris to New Delhi on December 6.
The notice issued by DGCA seeks a reply on why enforcement action “should not be taken against them for dereliction of their regulatory obligations.”
In one of the incidents, a passenger reportedly was caught smoking in the toilet, was drunk, and not listening to the crew.
In the second incident, another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory.
According to a DGCA report, “After perusal of the reply submitted by Air India through email dated January 6, prima facie it emerges that provisions related to the handling of unruly passengers as per DGCA CAR Section -3, Series-M, Part-VI have not been complied with,”.
The regulatory authority further noted that the response of the airline “lackadaisical and delayed.”
The release further added “In view of this, DGCA has issued Show Cause notice to Accountable Manager of M/s Air India as to why enforcement action should not be taken against them for dereliction of their regulatory obligations. However, to follow the principles of natural justice, they have been given two weeks time to submit their reply to DGCA and based on that further action will be taken,”.
(With Agency Inputs)
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