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Fact Check: Don’t Fall For The FAKE Reply By Jio To Journlaist’s Tweet

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A screenshot of a Twitter thread is doing rounds on social media in which journalist Nidhi Razdan had raised a complaint to mobile carrier Jio over data unavailability. To Razdan’s tweet, Jio replied by saying that she (Nidhi Razdan) hadn’t paid her bill and she should expect freebies just because she lives in Delhi.

“Hi @JioCare . Your mobile data in Delhi is down for the last one week and you guys don’t answer your “helpline”. Pathetic service,” Nidhi Razdan tweeted. 

“Hi Nidhi, we checked the details and found you haven’t paid your bill. Just because it’s Delhi, not everything is Free,” Jio Care replied in the screenshot.

The above post can be seen here.

FACT CHECK

NewsMobile fact-checked the above post and found it to be false.

We started our investigation by scanning Nidhi Razdan’s official Twitter handle (@Nidhi) and found a tweet in which she had called out the above screenshot to be FAKE.

“Fake tweet alert. Clearly some people have nothing better to do. @JioCare did not say this, they reached out to help and resolve the issue. Lage raho,” she tweeted.

On digging further we found the original Tweet from Razdan dated November 29, 2022, to which Jio Care replied asking her (Nidhi Razdan) for her number to get the issue rectified.

Hence, with the above finding, it is clear that the viral screenshot is FAKE.

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