Social media platforms including Instagram, Facebook faced a two-hour outage for the second time this week on Friday.
Facebook Inc has apologized to users for the disruption of its services and blamed another faulty configuration change. The company said its Facebook, Instagram, Messenger and Workplace products had been affected.
“Sincere apologies to anyone who wasn’t able to access our products in the last couple of hours,” the company said, adding that, “We fixed the issue, and everything should be back to normal now.”
During the latest outage, some users were unable to load their Instagram feeds, while others were not able to send messages on Facebook Messenger.
Downdetector, a site that monitors reports of outages across the internet, said these app outages were reported for some global users.
Facebook took to its Twitter handle to share: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”
We’re so sorry if you weren’t able to access our products during the last couple of hours. We know how much you depend on us to communicate with one another. We fixed the issue — thanks again for your patience this week.
— Facebook (@Facebook) October 8, 2021
Earlier on Monday, thousands of users reported that they were unable to access the services WhatsApp, Instagram and Facebook for nearly six hours before services were restored.