As India battles COVID-19, a Canadian woman’s post urging people to show kindness in tough times is going viral on LinkedIn and social media. T
Toronto based Sarah Bezanson said she called tech support and ended up on the phone with an employee from India. The post has received over 15,000 likes and 350 plus comments on social media.
“I had to call for some tech support yesterday. While we waited for a diagnostic program to load, the gentleman on the phone made some small talk. Asked me where I was,” the Toronto-based senior manager said in her post. When Ms Bezanson asked how was the tech support employee doing, the man on the phone broke down weeping.
“I’m so sorry. It’s really bad here. I’ve lost someone every day for 10 days,” the tech support employee said. Ms Bezanson stayed on the phone with the employee for an hour.
The post ended with Ms Bezanson asking everyone to show patience and empathy.
On Twitter, the post has elicited many reactions from disbelief to heartfelt appreciation.
Thank you for sharing. It’s real and heartbreaking. The person who gave me my second dose responded to my how are you by saying I wonder why I am alive. I sat with her longer pretending that i needed it. Small gestures.
— Tibetan Moon☯️ (Chandra) (@chand2308) May 10, 2021
This is a beautiful but completely unbelievable story. Indian tech companies hardly show this compassion, let alone leaving their resource for an hour sharing the grief. All calls get audited and they even measure the smallest break that one takes during the shift.
— Neelam Gaur (@Neelam__Gaur) May 11, 2021
Humanity above everything ❣️
— Ganga Kariappa (@gangess) May 11, 2021