Digital Theft: Beware of ‘technical support fraud scheme’, CBI seizes evidence worth 190 crores

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In a shocking update, CBI has busted a technical support fraud scheme. In the CBI investigation, it was found that six private companies based in different cities New Delhi, Jaipur, Noida and Gurugram have been involved in the fraud.

The Central Bureau of Investigation has recovered digital evidence, various incriminating documents and  bank accounts, fixed deposits etc worth Rs.190 crore and cash of Rs.25 lakh and Gold valued at Rs.55 lakh.

A case was registered on a complaint against six private companies & other unknown persons, alleged to be involved in the fraud. During the investigation, it was found that these companies would contact the victims via internet pop-up messages that falsely appeared to be security alerts from Microsoft or another well-known company. 

The pop-up messages fraudulently claimed that the consumer’s computer was infected by a virus. It would then run a scan on the consumer’s computer, falsely confirming the presence of a virus and malware. 

A toll free number would be given, where the victim will contact, and call would land up in their call centers. These companies would then take remote access of the victim’s computer and would convince the victim of the presence of non-existing problems and then would make them pay hundreds of dollars for unnecessary services and softwares. Many of these irrelevant softwares were also developed by the companies under investigation.

CBI is collaborating with its counterparts in other countries to identify the network, dismantle their infrastructure and bring the perpetrators of crime to justice. 

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