Zomato, the homegrown restaurant search, and food delivery platform, which is also known for its savage comebacks, recently called out a customer for religious discrimination and the company’s classy reply is winning the internet!
A customer, whose Twitter handle goes by the name ‘Amit Shukla’, had cancelled an order via the food delivery platform as the company had allocated a non-Hindu driver for his order.
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According to Amit Shukla, he had ordered food from Zomato, but the company had allotted a non-Hindu rider to deliver his order. He then revealed that because he didn’t want his food to be delivered by a non-Hindu driver. He cancelled the order and didn’t even demand a refund for it.
Food doesn’t have a religion. It is a religion. https://t.co/H8P5FlAw6y
— Zomato India (@ZomatoIN) July 31, 2019
The tweet was promptly followed up with another one by Zomato founder Deepinder Goyal.
We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://t.co/cgSIW2ow9B
— Deepinder Goyal (@deepigoyal) July 31, 2019
Here’s the tweet posted by the customer:
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can’t change rider and can’t refund on cancellation I said you can’t force me to take a delivery I don’t want don’t refund just cancel
— पं अमित शुक्ल (@NaMo_SARKAAR) July 30, 2019
@ZomatoIN is forcing us to take deliveries from people we don’t want else they won’t refund and won’t cooperate I am removing this app and will discuss the issue with my lawyers
— पं अमित शुक्ल (@NaMo_SARKAAR) July 30, 2019
This is my objection pic.twitter.com/U4DjaHONoo
— पं अमित शुक्ल (@NaMo_SARKAAR) July 30, 2019
The customers tweets has spread like wildfire on social media;
If you ask me who I am, I will say I am an Indian, a son,a father, a businessman, a Hindu…my being Hindu is only one aspect of my identity. Yet world over, identity is being defined by narrow confines of religion at cost of all other identities.
It’s a dangerous trend!
#zomato pic.twitter.com/3lcVluNGZI— Harsh Goenka (@hvgoenka) July 31, 2019
— 🎋 (@Leonotcaprio) July 31, 2019
Love when big organisations show spine and uphold the idea of India , these are trying times 👏
— Roshan Rai (@RoshanKrRai) July 31, 2019
Thanks for taking this stand, Zomato. Giving in to such idiots would only empower them more.
— Neel Gudka (@neelgudka13) July 31, 2019