Paytm CEOand Zomato CEO engaged in a war of words on Twitter

A user ordered food via Zomato and payment was done using online banking. Then, he got an SMS from Paytm referencing his exact order, and asking him to pay via the Paytm app.

When he explained his ordeal on twitter, that he couldn’t understand from where, Paytm came into view and got his order and messaged him, the Paytm CEO Vijay Shekhar Sharma, himself responded.

@shubHASHISH @mehulved @deepigoyal
Restaurant uses sm 3rd party order management system & they sold the order confirmation inventory to us.

— Vijay Shekhar (@vijayshekhar) November 17, 2016

But then, Shubhashish wasn’t satisfied this explanation:

Then Paytm CEO responded:

But Zomato CEO had taken it head on by now, and didn’t stop:

While the Paytm CEO went offline, it has raised a few questions about the personal data usage of customers. And if the restaurant uses third-party merchants, shouldn’t it try to ensure that their data isn’t shared? What about a customer’s privacy and choices?

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