New Delhi: A GoAir commander insulted a passenger on board, after he expressed concern about the pilot’s health.Â
The commander of the Mumbai-Srinagar flight on Monday first reportedly ‘forgot’ where he was flying the aircraft while making a public announcement. Then a premium class flyer saw him come out and ask the airhostess for a strong cup of coffee.
The worried passenger asked the airhostess if the pilot was okay. She reassured him that all was well and that the pilot would speak to him after landing.
“Upon landing, the pilot stormed out of the cockpit and in a fit of rage publicly insulted me and asked me to shut up and leave. (I quote him) ‘Don’t teach me, keep your stupid doubts and questions to yourself and bugger off’,” Mumbai-based passenger Sajan Raj Kurup said on a social networking site.
“GoAir is committed to passengers’ safety, security and comfort at all times. The complaint of Kurup is being looked into with the seriousness it deserves and we have initiated an enquiry into the same,” reacting to the pilot’s behavior and the alleged outburst, GoAir’s chief of flight safety said.
“Based on the findings of the enquiry, we shall initiate any systemic corrections that may be necessary and in respect of the concerned crew member, any deficient behavioural/ attitudinal issue will be addressed by correctional measures. We reiterate that in GoAir our topmost priority is the safety and security of our passengers and all our employees are trained to ensure the same at all times,” the statement added.
“He (commander) came on the cockpit public announcement system to make customary announcements and was not alert enough to recollect the destination he was flying to and seemed to be asking his co-pilot for assistance to remind him. It sounded something like ‘ladies and gentlemen, today our flight to… Where are we flying?… Oh yes, Srinagar… will take two hours’,” Kurup’s complaint posted on a social networking site said.