Domestic flights began their operations after a gap of about two months on Monday. An event that should have been a sigh of relief for all stakeholders, actually became chaotic with many issues that surfaced.
Passengers bore the brunt of the lack of coordination between the Centre and the states. With different rules of quarantine applicable, numerous flights being canceled without intimation and lack of transport facilities from the airport, it is the people who suffered in the end.
The Union Ministry of Civil Aviation should have discussed the matter with the states and other stakeholders before enthusiastically announcing the commencement of flights in such large numbers. Many people came to the airport and then realised that the flights were cancelled. Is it the political disagreement between states and airline companies that led to this chaos? Nervousness and stress of traveling during COVID is in itself traumatic for people and the last they expect is misinformation.
Many passengers were also not familiar with the new guidelines that had been put in place.
The state governments too are to be taken to task for their half-hearted attempts which have caused inconvenience to the passengers. There were reports emerging from different parts of the nation that passengers were stranded at the airport due to lack of local transport.
While the resumption of civil aviation is a welcome move that has energized millions of people and given hope to the other sectors of the economy, the different layers of the government need to now work together and fix the various logistical issues.