HDFC Bank has alerted its customers about the unavailability of Credit Card services on IVR, net banking, mobile banking, phone banking for 11 hours between 1:00 AM to 12:00 noon on January 18, 2020.
“Scheduled Maintenance Alert! HDFC Bank Credit Card services on Interactive Voice Response (IVR), PhoneBanking, Net/Mobile banking will not be available from 1 AM to 12 noon on 18th Jan’20,” HDFC Bank said in messages sent to customers.
HDFC Bank has also launched apps that are customised for large institutions that aim to “provide last mile digital push to over 30 lakh institutions.”
“Through the app, which will have the organisation’s own branding and content, members can make payments for utilities and fees, make online bookings for various facilities, stay updated on latest announcements, and utilise a host of other features offered by the institutions,” HDFC Bank had said.
Recently, the bank also told its customers to be careful while sharing bank details and passwords.
“Sharing your passwords and bank details is something that will never be a trend. Be safe, secure and smart, and protect yourself from phishing and cyber crimes,” the bank had tweeted recently.
Last month, HDFC Bank’s net banking and mobile app facilities were down for over 48 hrs due to a technical glitch.
“Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly,” the Bank had tweeted then.