India gets single emergency helpline number ‘112’

HMO inaugurates emergency helpline number - 112

A single emergency helpline number ‘112’ was launched on Tuesday to provide immediate assistance to people on various services like police, fire and women safety.

The emergency number was launched under the Emergency Response Support System (ERSS). So, ERSS is an integration of police (100), fire (101), health (108) and women (1090) helpline numbers to provide emergency services through the single number ‘112’.

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“Looking forward to launch various initiatives for the safety of women. The Emergency Response Support System (ERSS) will be launched today for 16 States/UTs and Mumbai city along with Investigation Tracking System for Sexual Offences & Safe City Implementation Monitoring Portal,” Home Minister Rajnath Singh tweeted earlier Tuesday.

The states are – Andhra Pradesh, Uttarakhand, Punjab, Kerala, Madhya Pradesh, Rajasthan, Uttar Pradesh, Telangana, Tamil Nadu, Gujarat, Puducherry, Lakshadweep, Andaman, Dadar Nagar Haveli, Daman and Diu, Jammu and Kashmir, a home ministry statement said. The service has been already launched in Himachal Pradesh and Nagaland.

1 To access the emergency services, a person can dial ‘112’ on a phone or press the power button of a smartphone three times quickly to send a panic call to the Emergency Response Centre (ERC).

2. In case of a normal phone, a long press of the ‘5’ or ‘9’ keyS will activate the panic call function, PTI quoted a home ministry official as saying.

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3. People can also log on to the ERSS’ website for the state and lodge emergency email or send an SOS alert to the state ERC.

4. The ‘112’ India mobile app will also be available free on the Google Playstore and Apple store.

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