Now, seven years and 700 employees later, the company has yet to open an official headquarters. “People always ask, ‘Where does Clark go to work?'” InVision chief of people Mark Frein, told the Business Insider. “Well, he goes to his desk to work. Sometimes at a coffee shop. Sometimes at his home. It’s a very important piece of the puzzle for us, to make sure we all operate the same way. The culture is very strong about leaning into the remote model.”
InVision’s employees work from all corners of the world, including England, Israel, Australia, Argentina, and Nigeria. Despite the difference in time zones, the company still maintains official office hours between 10 AM and 6 PM EST.
But even with official hours, Frein tells Business Insider, InVision provides for plenty of autonomy, and that it’s more about proving yourself through the quality of your work than showing up at a certain time everyday.
“It’s about results, not where your IP address is,” Frein told Business Insider. “We care about what you’re able to do or achieve. If you’re able to achieve something great while working wonky hours, then that’s great.”
People often ask him how he gets anything done, and how he makes sure that people are doing what they’re supposed to be doing. But having employees show up to an office every day doesn’t necessarily guarantee they’ll be working anymore than if they were remote, said Frein.
However, running an entire company remotely has its challenges such as establishing a rapport among coworkers who never see each other. To help solve this problem, the company encourages employees to ask their colleagues lots of questions.
Frein said that there’s one key takeaway he’s learned from overseeing a company that encourages remote work: it’s all or nothing. “If you have an office and yet a bunch of people work remote, it can be problematic, because the work experience of the people who work remote is often impoverished compared to the people working from the office.”
Remote working has helped the company by bringing in talent from all over the world, saving millions in overhead every year and in developing the best software.
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